IDE Group is a specialist Managed Service Provider with a broad portfolio of IT services and technology solutions.
IDE Group employs more than 560 staff, all of whom are continuously trained and developed to be experts in their roles.
We have 140 field-based technical staff, supporting customer sites across the UK. We also have 130 technical staff at our service desk and Network Operations Centres. Our remaining staff are senior consultants, technical specialists, project managers and operations staff.
Our staff deliver value to customers by combining carefully selected, best of breed technologies, our own high speed private network, data centre capabilities and enterprise grade security.
Maximise the return from your IT investments
Minimise the operational risks created by IT
Deliver IT strategies that support your business goals
IDE GROUP SERVICES
IDE Group delivers the business outcomes our customers need through a broad range of specialist IT solutions and managed services. Explore our portfolio here and learn how we can support you.
IDE GROUP IS BUILT ON CRESTA
Everyone at IDE Group is committed to our company values, which are represented by the CRESTA acronym. Our values infuse everything we do, creating a culture that’s focused on working with customers in the ‘right way’, as well as making IDE Group a great place to develop a career.
Working with customers as one team is imperative. By building strong open relationships and working closely together, we’re better able to deliver the outcomes they need.
We treat everyone with professional courtesy. We listen carefully and value all contributions.
Our staff are experts in their fields and focussed on delivering the very best outcomes possible to consistently exceed customer expectations.
We think ahead to anticipate customer needs. After considering the options, we are decisive and apply ourselves to delivery with all of our energy
We have the integrity required to work to the highest professional standards. When we commit to action, customers can be confident we will deliver.
We take ownership of our commitments. Staff are empowered to apply their expertise and take responsibility for seeing work through to completion.
MULTI CHANNEL MODEL
We provide our Business Partners a focussed, individually managed programme that complements and enhances their business, with easy access to our industry-leading portfolio of products and services.
The quality of service we provide is of vital importance to our customers. Our accreditations and certifications validate our processes and prove our ability to consistently deliver at the highest level. > More