Devices get to the right place, on time and are immediately ready to use.

If there’s one thing that will frustrate employees, it’s their devices not being delivered as promised. Any delay is also lost productivity for the business.

IDE Group has a mature logistics capability, which ensures device get to the right place, on time and that they are immediately ready to use.


  • Right place and on time

  • Devices ready to use

  • Effective communication


Devices may be received by a specified customer staff member, who distributes them to users, or IDE Group can take care of this task.

Our staff will ‘walk the floors’, delivering devices to staff at their desks. While meeting with users, we will help familiarise them with their device, as well as provide training, user manuals and support contacts. Alternatively, we can run ‘Tech Bars’ in convenient central locations where employees can collect their devices.

Throughout deployment stage, we asset manage the device throughout its journey, updating its record on the Configuration Management Database (CMDB) when it’s despatched, delivered and received so we can communicate its status to customers.

Any devices and accessories we need to pick up and return to our facility are managed in much the same way, with careful planning, asset management and good communication throughout.

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Technical features

  • Devices received and distributed by customer

  • Distributed to staff by IDE Group
  • Direct to staff at desks or a central point

  • Training, user manuals and support contacts provided

  • CMDB updated to support communication

  • Collection of old devices professionally managed

We have a wide selection of data sheets, whitepapers and videos spanning our entire portfolio available > here

Our customers combine our Deploy services with the following IDE Group services:

> Manage

Ensuring the ongoing performance and availability of devices.

> Refresh and upgrade

Effective planning and implementation of device refresh or upgrade programmes.

> Redeploy

Securely manage the redeployment of used devices to new users to extract all value.

IDE Group has helped the following businesses REACH HIGHER

IDE Group can help YOUR BUSINESS SUCCEED through our wide range of IT managed services.
Call to speak to one of our experts today:

0344 874 1100