Investments in business IT are made to deliver specific outcomes. While those outcomes may be simply defined, selecting the right IT to deliver them at the lowest cost of ownership rarely if ever is.
IDE Group’s professional services team deliver the outcomes our customers need through high quality, reliable IT solutions. Our consultants, architects and project managers have the depth of experience and knowledge across technologies required to understand requirements and deliver the IT infrastructure and services that meet them.
Work with you to create the value you need
Full range of consultancy and technical resources
High quality, fast and reliable project delivery
Our experts take the opportunity to understand our customers’ businesses. The outcomes they need are interpreted into practical IT solutions, which are implemented by skilled professionals leveraging our extensive portfolio of technologies and services.
IDE Group project managers plan, budget, oversee and document all aspects of a project’s implementation. They are responsible for delivering projects that beat their business case and which will be handed over to delighted customers able to provide reliable, ongoing service.
Our project team coordinate both the internal and external resources required and regularly liaise with customers to ensure the scope and direction of each project is on schedule.
Effective and timely risk management
Manage and instigate change control processes
Industry leading quality standards, such as PRINCE2
Manage and report against business case
Full project governance throughout implementation
Ensure project delivered within contracted parameters
Our customers combine our Professional service with the following IDE Group services:
Monitoring your IT infrastructure 24/7 to identify issues and support continuity of service.
Expert technical resource to provide comprehensive system management and rapid issues resolution