iDevelop offers a range of business training courses that transform managers into leaders and ensures your workforce has the core business skills required to achieve your objectives.
iDevelop will successfully train your IT and project management professionals to improve their performance and reach industry recognised certifications. Training courses encompass ITIL, Prince and Service Desk.
We create and deliver Institute of Leadership & Management (ILM) accredited programmes that enable organisations to develop their leaders of the future. Programmes are aligned to your business goals, providing a qualification plus key learnings important to your organisation.
- Transforms managers into leaders
- Creates effective change in your business
Reach Higher is a sales enablement and training programme that delivers measurable sales growth. It will transform your sales team by helping them adopt a consultative selling approach, while aligning to your organisation’s culture.
- Tailored to your specific goals
- Built on proven methodology
The iDevelop Train the Trainer programme is designed to improve confidence and ability in your designated trainers. Participants will learn how to design and deliver quality training sessions, incorporating constructing content, understanding the audience and delivering the content in a way that is effective.
- Quickly upskill designated trainers
- Make training projects effective
Our iDevelop Customer Care programme is designed for call centre and shared service centre environments and focusses on improving professionalism and communication skills. Participants will embark on a learning journey that equips them with the skills needed to be an effective call handler who always puts the customer first.
- Develop high standards of customer care
- Increase agent motivation, reducing churn
Every employee has at least one area of business competency they would welcome developing. By closing those gaps, your likely to motivate your staff at the same time as being better resourced to achieve your objectives.
iDevelop has significant expertise in developing the essential business skills your staff need to be more effective. Our business training courses are delivered online, in the classroom or mixture of both, and are designed to increase your success, at the same time as delivering a meaningful and positive experience to your employees.
Multiple business courses delivered
Online, in the classroom or both
Professional development to certified levels
We provide all the facilities required to participate in our courses, as well as take exams at its completion.
“The Leading and Motivating a Team Effectively course had great content and was delivered clearly using a range of styles. It was well structured, delivering exactly what was set out at the beginning. I would recommend this course for all levels of management.”
– Nathan Galleysmith, General Manager, Healthcare Computing